About Us: Surplus Sales Associates
12th Jun 2024
Welcome to Surplus Sales Associates, your trusted partner for quality parts and equipment. Our mission is to provide a seamless shopping experience, ensuring your satisfaction with every purchase. Here’s a closer look at what we offer and how we strive to make your experience with us exceptional.
Place Your Order Today
At Surplus Sales Associates, we make shopping easy and convenient. We accept all major credit cards and PayPal directly on our secure website, ensuring your transaction is safe and straightforward. For those who prefer personalized service or need to expedite their order, our team is available to assist you during office hours. Your seamless, secure transaction is just a click or call away.
Ensuring Product Compatibility and Satisfaction
We are committed to transparency and ensuring that you receive exactly what you need. Before finalizing your purchase, we invite you to thoroughly inspect the product titles, descriptions, and detailed images provided. This helps ensure that the product perfectly matches your requirements. For items in their original, unopened packaging, we keep the seal intact to prioritize your trust. Should you have any questions, our expert team is here to guide you, aiming for your complete satisfaction and a five-star experience with every purchase.
Our Return Policy: Your Assurance of Quality
Your confidence in our products is paramount. If any issue arises within three business days of delivery, we are here to resolve it promptly. To maintain the integrity of our returns, items must be in their original condition. We are committed to ensuring your satisfaction by facilitating a hassle-free return process for products that remain unopened, unaltered, and undamaged.
Shipping Made Easy
We aim to make shipping as cost-effective and efficient as possible. Save on shipping when you bundle your orders. Note that all import duties and related charges are the buyer’s responsibility. We pride ourselves on fast shipping, dispatching your order on the next business day, excluding weekends and holidays. If you prefer to use your own shipping carrier, simply contact us beforehand to arrange the details.
Freight Services
For bulk or special item shipping, our team is ready to provide you with competitive freight rates. Contact us before your purchase to explore your options and find the best shipping solution for your needs.
Connect With Us
Our office and warehouse are open Monday through Friday, 8:00 A.M. to 5:00 P.M. Arizona time, excluding evenings, weekends, and National Holidays. Reach out during these hours for prompt support or to place your order. Any inquiries or purchases made outside these times will be addressed on the next business day.
We’re eager to partner with you and provide the high-quality parts and equipment you need. Thank you for choosing Surplus Sales Associates. Your satisfaction is our top priority, and we look forward to serving you.