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PRODUCT CONDITION: Please review the listing title and photos to see what you’re purchasing and its condition. We’re very familiar with the products we sell and will do everything we can to assist you in making the correct purchase for your application. If you have ANY questions or need additional photos or information, please ask and we will provide it to you.
We prefer 5-star happy customers!
RETURNS: We stand behind the products we sell and if something goes wrong, please contact us within three working business days of delivery and we will work with you to make it right.
- All material returned to us must be in the same condition in which it was shipped. We will not accept any returned material where the product or its packaging has been opened, compromised, installed, changed, modified, altered or damaged in any way from its original condition. We take identifying photos of the product when shipped to discourage return fraud, which will be reported.
- Please note: The majority of our products require installation by an experienced qualified electrician or technician. We will not accept returns on any material which was damaged due to improper installation.
MANUFACTURERS WARRANTIES: We are a surplus liquidator and not an authorized dealer/distributor for any of the products we sell. We cannot say if an item is or is not covered by any manufacturer’s warranty or technical support. No manufacturers warranties are expressed or implied.
SHIPPING: We ship all orders via USPS or FedEx on the next working business day after receiving full payment for the product.
- If you want to use your carrier, you must contact us prior to ordering.
- We ship ONLY to a confirmed/verified PayPal addresses as shown on our copy of the PayPal receipt.
- If you’re a verified dealer or supplier drop shipping to your customer within the USA, please let us know.
- All import duties, taxes, and other charges are 100% the buyer's responsibility.
CONTACT INFORMATION: Our business hours are from 8:00 A.M. to 5:00 P.M. Monday thru Friday, Arizona time. We’re closed evenings, weekends and all National Holidays. If you contact us or purchase anything during non-business hours, our response time will be delayed until the next working business day.
Thank you for your business.
Surplus Sales Associates
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